Is your Direct Express Card Locked (or your account online is frozen)? If so, we can help you.. In this post, we will explain the possible reasons why your card is locked or why you cannot log in to the website and what you can do in each case.

There are several reasons why your card may be locked.. First, your Direct Express card may be locked because Direct Express may have noticed or suspected fraudulent activity on your card.

– Multiple attempts to use your card to make a purchase. – A large purchase is made with your card that is larger than the balance in your account

If your Direct Express card is locked or frozen and you are unable to use the card, we can help you get it unlocked. In this post, we will walk you through the process of how to unlock your Direct Express card

Also, we will cover how to reach a live person at customer service to get your card working again.. Finally, we will address some frequently asked questions, including whether you can unlock your card online.

First, the most likely reason why your Direct Express Card is not working is due to fraudulent or suspicious transactions on your card.. When Direct Express detects that there have been suspicious transactions on your debit card, they may temporarily block all new transactions on the card until they speak with you.

If your Direct Express card is locked or frozen and you are unable to use the card, we can help you get it unlocked. In this post, we will walk you through the process of how to unlock your Direct Express card

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With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 533248

Please Note: If your card begins with 511563 DO NOT download this app. Please look in the app store for the yellow Direct Express® logo with a description stating that the app is for cards which start with the numbers 511563.

Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases

With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 533248

Please Note: If your card begins with 511563 DO NOT download this app. Please look in the app store for the yellow Direct Express® logo with a description stating that the app is for cards which start with the numbers 511563.

Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases

The Direct Express® Debit Mastercard® card is a way to get your federal benefits, even if you do not have a bank account. Federal benefit payments, such as Social Security, Supplemental Security Income (SSI) and Veterans, are required to receive your payment electronically

If you do not have a bank account, the FDIC website offers information to help you open an account online or at a local bank branch.Visit the Direct Express site See Our Child Tax Credit Payments Faqs. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program

Each month, your money is automatically deposited to your Direct Express® card account on your payment date. You can go to any bank, credit union, or ATM that shows the Mastercard® logo, even if you do not have a bank account.

Many Social Security and SSI recipients have encountered problems with receiving their monthly benefits in the mail or even by direct deposit into their bank accounts. Problems with lost or stolen paper checks are not uncommon, and of course, exempt Social Security and SSI checks supposedly protected in claimant’s bank accounts have nonetheless been subject to seizure by creditors

Treasury’s optional Direct Express stored value/debit cards allow beneficiaries to receive their monthly payments without the hassles of paper checks or bank accounts. Since its inception in April 2008, the Direct Express card has attracted over 446,000 recipients

The Direct Express card eliminates the expense of check cashing services, as well as the risk of stolen checks. It also substantially reduces the danger of exempt Social Security and SSI funds being garnished by creditors

An official website of the United States government. A .gov website belongs to an official government organization in the United States.

Share sensitive information only on official, secure websites.. Once you “Enroll” we will begin to validate your enrollment

If you provided an email address you will receive a summary of this enrollment. Direct Deposit can take 1 to 2 payment cycles to take effect

It is estimated that more than 80 percent of Direct Express® beneficiaries own a smartphone. These Direct Express® cardholders now have the opportunity to benefit from a new biometric feature of the Direct Express® Mobile App (DX℠) – access to their card account through fingerprint or facial recognition, instead of a typed password.

This survey routinely asks specific questions about app usage, intended to drive program improvement and the development of these kind of innovations. DX℠ users told us they were looking for the safety, convenience and ease that biometric access brings.

– use their smartphones to check balances, view transactions and deposits. – access the Direct Express® Financial Education Center which provides educational content regarding safe and efficient ways to use the card and manage personal finances

Most people now get their monthly Social Security benefits on a debit card instead of a check in the mail. The federal government contracts with a private bank to service the cards

A Direct Express card can be used just like any other debit card to make purchases or pay bills.. This Direct Express card may be a better option for people who do not have a bank account and rely on check-cashing services each month

For example, card users can get money from an ATM one time per month without a charge. After that, there is a $0.85 charge for each withdrawal

Locking your debit card will prevent transactions with your debit card until you unlock it. Keep in mind that this won’t prevent automatic bill payments or other scheduled transfers from occurring.

Click “account services & settings” (if on a mobile browser, click “more”). Click “lock card” from the “manage debit card” section

Sign in to the Capital One Mobile app (Text “MOBILE” to 80101 for a link to download). Tap on your checking account with the linked debit card

Card Lock: What It Does, Who Offers It, How to Use It. Many or all of the products featured here are from our partners who compensate us

Here is a list of our partners and here’s how we make money.. If you misplace your credit card, you can probably relieve some angst immediately: Many major credit card issuers now let you lock or freeze your card for free, so it can’t be used by a thief.

Credit card companies call the feature different names, often using the terms “lock” or “freeze.” To initiate an immediate lock or to cancel a lock, use your card issuer’s mobile app or log in to your online account to activate an on-off switch. The idea is that if you misplace a card, you can lock it, or essentially turn it off

I ordered a new card January 9 did not receive so I had to call an order fast express card that cost me $14 finally got here a couple days ago. I have several auto pays on my cash app that I usually get money from my Direct Express Card for

I had to barrow a phone to (service canceled due to non payment) Call Direct Express two days ago they said I’m whitelisted (they could not tell me why) promised they will remove the block after I was transferred several times (took 3hrs to finally connect and able to speak to live agent) I had to talk to three people at customer service they said in 2 to 3 hours my card would be unblocked and I could use as normal this is not true I cannot get funds from my Direct Express card, any transactions I try get denied, I cannot pay my bills or get money and I am further in debt now and do not know what to do I don’t even have a phone to contact them because my service was canceled due to nonpayment. My wife is going through the same thing look at the great Express card she can’t get no funds off she can’t transfer no money see how to talk to four or five people they still have a different places need help on how to get her father off of card

Direct Express is a prepaid card that gives you access to your federal benefits regardless of whether you have a bank account. If you receive federal benefits and want a secure way to store and use your funds, Direct Express’ easy-to-use debit card gives you simple access and is accepted at many locations.

The majority of federal funds are eligible for use with Direct Express, and its application process is simple and free.. Its location on this page may change next time you visit.

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Direct Express is a credit card that allows customers the freedoms of purchasing products online and shopping without the need of a bank account. The card is recommended by the United States Treasury Department

If you need to discuss you account, you can contact the customer service department at Direct Express or the credit card issuer Comerica Bank by phone, email, traditional mail or through social media.Click here to leave a comment about your customer service experience.. The customer service department is available to assist customers wanting to enroll Monday through Friday 7am to 7pm, CST

The customer service department at Comerica Bank is available 24 hours a day, 7 days a week.. Customers visiting the official Direct Express website http://www.usdirectexpress.com/edcfdtclient/index.html# have the ability to sign up for the card, log into their existing account, check the status of their enrollment and read the available FAQs